I just want to give feed back related to technical support via @helpme in doom emacs discord.
I love the responsiveness of the members. Usually, if they know the answer, within < few mins they point me to the right directly. This is not true with Reddit or other form of focus.
I realised that the responsiveness that I enjoy is a result of small tight knit community which will no longer be realistic to expect as the community grow.
You might want to pursuite Decentralized Autonomous Organization (DAO) in general which I do believe is the future of open source project such as doom emacs. In case you are not familiar with DAO, you can think of it as a organization with automated incentive alignment mechanism. The goal is to make a community evolve organically.
You can contact me if this is an idea you want to explore. I am doing my own personal survey on tokenization economy for DAO and would love to share things that I know if you ask.
Regarding Reddit, I am a big believer in multiple channel of entries with centralized ground truth of knowledge. With that being said, I agree with paradoja suggestion. On top of that you may want to create new Doom emacs forum for reddit users to keep the post active. Furthermore, the new forum, you add doom emacs discourse url as an option for those you interested.
To summarize, I suggest having two Reddit forums where one freeze the old content and have a single post redirect to discourse (Existing member of the forum are directly informed about the existence and important of discourse) and another is a new doom forum for members both new and old who happen to be active users on Reddit to keep the community vibrant and colorful.
I am not gonna be active on discourse, so you can get in touch with me by sending email to firstname.lastname@example.org